Neukol Privacy Policy

Last Updated: Sep 6, 2022

Effective Date: Sep 6, 2022

Welcome to Neukol! Thank you for using Neukol products and services. We respect your privacy and are committed to protecting it through our compliance with this Policy.

Neukol is a professional virtual classroom, enabling distance online teaching and learning interactive, effective, and under control. It is the best choice for real-time online education, vocational training, and corporate training.

This Privacy Policy sets out the basis on which your data will be processed, collected, used, and disclosed by us when you access or use our Services, either via the website or app, together with all related services, products, software programs and content we provide. Please read the following carefully to understand our approach and practices regarding the processing of your personal data.

1.What Personal Data Do We Receive?

Personal data is any information from or about an identified or identifiable person, including information that Neukol can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Neukol Products:

2.How We Use Personal Data?

Neukol will collect your personal information as necessary to provide the Services in a seamless manner and to improve your user experience. In order to provide the basic features and other specialized functionalities of the Services pursuant to the Terms of Service for which your consent is given, it may be necessary for Neukol to verify your account and device information.

Furthermore, your personal information may also be used to deal with any inquiries or disputes arising in connection with your use of the Services, send content for paid services. In addition, your personal information may be used to comply with obligations required under applicable laws and regulations, and prevent any improper use of your personal information that may cause harm to you in violation of law or the Terms of Service.

3. Security of Your Personal Data

4. Data Retention

We will retain your personal data for the length of time needed to fulfill the purposes outlined in this Policy unless a longer retention period is required, for example to comply with legal obligations or requests or for the establishment, exercise or defense of legal claims, or for legitimate businesses purposes, or as provided by law. 

Should you or we terminate your account for any reason, we will take steps to ensure that your personal data is no longer available through the Services, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination.

5. Information Relating to Children

To access our platform or use our services means that you are of legal age or are not under guardianship. If you are under legal age or under guardianship:

If you do not obtain the consent of your parent or legal guardian and your parent or guardian is unwilling to open an account in their name, you must stop accessing the Services.

We will never search for or knowingly collect any information about children under the age of consent. If we are found to have unknowingly collected data on a child under the age of consent, we will use our best efforts to remove this information from our database.

6. How to Contact Us

If you have any questions, complaints or suggestions regarding the protection of personal information, please contact us at privacy@neukol.com and we will use our best efforts to provide you with a timely and satisfactory response.

7.How to Cancel Account

8. Changes to This Privacy Policy

Neukol may be updated by us from time to time to reflect changes to applicable laws, regulations, standards, industry codes or other instruments of a similar nature, or to reflect changes, updates or new features to the Services.

We will also update the “Last Updated” and “Effective” date at the top of this Policy, which reflects the effective date of such Policy. Your continued access to or use of the Services after the date of the updated Policy constitutes your acknowledgment and agreement that you have read, understood and accepted the terms of the updated Policy. If you do not agree to the updated Policy, you must stop accessing or using the Platform and/or the Services.

9. Additional Information for Certain Jurisdictions

 

 

Anxin Zhitong (Nanjing) Technology Co.,LTD

11th Floor, Building B2, Jiulonghu International Enterprise Headquarters Park, No.19 Suyuan Avenue, Jiangning District, Nanjing